Responsible Gaming
Gambling Should Be Entertainment, Not Income
At The Green on Wood Glen, we believe that online casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble with money you can afford to lose, and set strict limits on what you spend.
We are committed to promoting responsible gaming practices and supporting players who may be experiencing gambling-related difficulties.
Age Verification
All players must be at least 18 years of age or the legal gambling age in their jurisdiction to access and use Roobet casino. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal age, please do not gamble. Parents and guardians are encouraged to discuss the risks of gambling with young people and to use parental controls where available.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your own behaviour? If so, help is available.
- Chasing losses—gambling more to try to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding gambling activity from friends, family, or partners
- Experiencing feelings of anxiety, guilt, or shame about gambling
- Needing to gamble with increasing amounts of money to feel the same excitement
- Being unable to cut back or stop gambling despite wanting to
- Neglecting work, study, hobbies, or relationships due to gambling
- Lying to others about the amount of time or money spent gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing physical symptoms such as sleep problems or stress-related illness
If you identify with several of these signs, it may be time to seek support.
Self-Help Tools & Limits
Roobet and responsible gaming platforms offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Enable pop-up reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Voluntarily exclude yourself from gambling for an extended period (weeks, months, or years)
These tools are designed to give you control over your gambling. Use them proactively to protect your wellbeing.
Support Organizations for New Zealand
If you are struggling with gambling, professional support is available. The following organizations offer free, confidential help:
New Zealand Organizations
- Gambling Helpline (NZ): www.gamblinghelpline.co.nz — Free, confidential support via phone (0800 654 655) or online counselling
- Problem Gambling Foundation (NZ): www.pgf.nz — Treatment, education, and advocacy services
- Samaritans NZ: www.samaritans.org.nz — 24/7 emotional support (1737, free call or text)
International Organizations
- GamCare (UK): www.gamcare.org.uk — Support and treatment for problem gambling
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Online counselling and support
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Education and prevention resources
- National Council on Problem Gambling (US): www.ncpgambling.org — Helpline: 1-800-522-4700
If You Need Help, Reach Out Today
Problem gambling is a real issue, but recovery is possible with the right support. If you or someone you know is struggling with gambling:
- Contact the Gambling Helpline (NZ) on 0800 654 655 — it's free and confidential
- Talk to a trusted friend, family member, or healthcare professional
- Use self-exclusion tools to take control immediately
- Seek professional counselling or treatment
You are not alone. Help is available, and recovery is possible.