Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At The Green on Wood Glen, we're committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only—never as a way to make money or solve financial problems. If you're playing at Kiwi Treasure Casino or any other online casino, please gamble within your means and set limits that work for your budget.

Age Verification

You must be 18 years of age or older to gamble in New Zealand. This is a legal requirement. If you're under 18, please do not attempt to access gambling services. We take age verification seriously and all players must confirm their age during registration.

Warning Signs of Problem Gambling

If you recognise any of these warning signs in yourself or someone you know, it may be time to seek help:

• Chasing losses—trying to win back money you've lost by gambling more
• Hiding gambling activities or lying about how much you gamble
• Gambling with money needed for essential expenses (rent, bills, food)
• Spending more time or money on gambling than intended
• Feeling anxious or irritable when not gambling
• Neglecting relationships, work, or hobbies due to gambling
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to cut down or stop gambling
• Using gambling to escape problems or negative emotions
• Needing to gamble with larger amounts to get the same excitement

Self-Help Tools & Controls

Most reputable online casinos, including those we recommend, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you're willing to lose in a given timeframe
• Reality Checks: Receive reminders about how long you've been playing or how much you've spent
• Session Time Limits: Set automatic logout times to prevent extended gambling sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Cooling Off: Take a break from gambling for a set period

If you use these tools, you're taking a positive step toward responsible gaming.

Support & Help Resources for New Zealand

If you're struggling with problem gambling, help is available. Here are trusted organisations that offer free, confidential support:

New Zealand

• Gambling Helpline (NZ): www.gamblinghelpline.co.nz — Free phone counselling: 0800 654 655 (available 24/7)
• Problem Gambling Foundation: www.pgf.nz — Support and resources for problem gambling in Aotearoa

International Resources

• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• United Kingdom: GamCare — www.gamcare.org.uk or GamStop (self-exclusion register) — www.gamstop.co.uk
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org

If You Need Help, Please Reach Out

Problem gambling can affect anyone, but it's treatable. If you think you may have a gambling problem—or if someone close to you does—please don't hesitate to contact one of the organisations listed above. Counsellors are trained, confidential, and non-judgmental.

Remember: Seeking help is a sign of strength, not weakness. Your wellbeing is more important than any game.

For support in New Zealand, call the Gambling Helpline on 0800 654 655 today.